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✿ FAQs ✿
Do you take custom/pre-orders?
I’m so sorry I’m not taking neither custom nor pre-orders at the moment. I will definitely give it a try in the future.
Do you ship to my place? How long will it take?
Yes! I offer worldwide shipping. It will take ~1-3 days for me to pack and drop them off at the post office. The estimated shipping time depends on where you live.
Australian orders: 3 - 5 business days
International orders: 3 - 6 weeks
Do you accept refunds and return?
I am super careful at taking pictures of details so please take a look at them before purchasing. Flaws will be listed in the product description and the included video. I do not accept refunds or return unless my pieces arrived broken/ damaged during the shipping process.
The website is empty, how can I make an order?
I update everything on my Instagram account @choutopia.ceramics so it’s the best way to keep an eye on what you love.
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Care instruction
My products are all food-safe and microwave-safe. Hand-washing is recommended.